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Creating Inventory Profit Analysis Report using the Business Intelligence Manager: Do you want to know and understand how your business is doing these days and be able to compare its performance from the previous year? Do you want to
Store Credit Card Information using Interprise Gateway v2.0.: In Interprise Suite 6.0.5, we have created a new ecommerce and ERP application service provider called the Interprise Gateway v2.0. This service helps
Importing Web Images by Batch on the Online Store: In this post, I will be sharing the steps on how to import a number of images, so to speak,  into your webstore. The benefit of this feature will
Setting Up Interprise Sales Tax in version 6.0: Hello everyone! In this blog post, we will discuss how to process sales taxes and how you can manage it in your business. Of course, there are many wa
Setting Up Correct Shipping Rates For Online Orders: In this blog post, we will talk about how to set up correct shipping rates for online orders using Interprise Suite. New shipping rates will apply bas
New In Version 6! Enhanced Audit Trail... : A couple of days ago our V.P of Business Development came to me with a question. He was pretty sure that some of the data in one of our customer files
How to Use Your Credit Card for Bill Payments: Did you know that you can use your credit card for your bills payments? Here's a quick step by step procedure. Creating the Chart of Account Go to Ac
Product Attribute: Do you want to maximize the use of item attributes? Imagine if the web user can search for an item not only by name, category or department but also w
YES! Version 6 Has Been Released!: Dear Interprise Community Member, YES! Version 6 Has Been Released! I am excited to say that we have officially released Interprise Suite 6 after a ye
Wrap Your Website With These New Version 6 Skins Today!: To add to this joyous holiday season, we've got 10 new version 6 skins to warm up your website and toast up some nice, new looks that are sure to pr
NEW FEATURE IN IS 6.0: RESERVATION OF INCOMING STOCKS TO WEB ORDERS : In this blog post, I’ll give you a detailed tutorial on how a new Interprise Suite 6.0 feature, stock reservation, works on web. I tell you&hell
Codename: Eireen Now Showing!! IS6 Release Details Found Here ... : In the early stages of what has now become our latest release, Interprise Suite Version 6.0, we at Interprise felt it would be a great idea to sprinkl
New Implementation of PayPal in 6.0 - Direct Payment: In version 6, Direct Payment is implemented using PayPal Credit Card Gateway. Feel free to take a look on the things need to setup. J Make sure your c
New Implementation of PayPal in 6.0 - PayPal Express Checkout:  PayPal Express Checkout In previous version, PayPal Express Checkout is shown only in shopping cart page and merchant account credentials are se
Customer Subscription for Product Stock Availability: Product Availability Notification has the ability to send email to customers who choose to subscribe in item availability. You can enable this feature
Customer Subscription for Item Price Drop: Price Drop Notification has the ability to send email to customers who choose to subscribe on price drop of a certain products. You can enable this fe
New! Promotional Rules Engine, We Need Your Input!: As we start to wrap up the final release of Interprise Suite 6, we are starting to turn our attention to our next release which is already in developm
The problems associated with the ability to work offline : The number one item in our customer suggestion area is the ability to allow offline access. This is one of those items that sounds really great on pap
Goodbye eCommerce Plus – Hello Interprise Cloud: We are on the verge of releasing our new website and making a few changes that we would like you to know about… First, we have made the decisi
How to add the Telerik ASP.NET AJAX Menu to Interprise 5.6.22: Jason Shaver wrote a fantastic article on how to add the Telerik ASP.NET AJAX Menu to Interprise 5.6.22.  I wanted to express our thanks to Jason
No Worries, If You Missed Our 2011 Annual Conference, Catch Up Here!: For those who missed the Interprise Solutions 2011 Annual Conference, we've taken the time to compile some memorable snap shots and summaries of the e
Mobile Commerce: Coming to Interprise in time for the holidays!: Are you ready to offer your customers a mobile optimized version of your website? If you are, I have some very good news for you. At our 2011 Confer
Thank you for attending the conference!!!: Hi Everyone! Just a really short blog post… I would like to thank everyone who came to our conference in Las Vegas last week.  It’
IS 6.0 New Feature: URL Redirection: We might experience some trouble entering the correct URL of the website. This happens when we don’t know what that website is all about. And we
Keep your wholesale and retail pricing up-to-date with Item pricing Wizard: Hello everyone! We have already presented a bunch of new features these past few days and we still have more in store for you. While we are constantly
New in IS 6.0: Cash Flow Statements in Accounting Module: We are pleased to announce to everyone that we added a new feature in Accounting module – the Cash Flow Statement. With this new feature investo
New in 6.0! Tracking of Outgoing Serial and Lot numbers: In Version 6 we added he ability to record the serial or lot number of a product when it is sold or shipped. This is helpful to ensure that the right
Enhanced Website Navigation with the Use of Item Attribution: Hello Everyone! In this blog post, I’m gonna share a very exciting new feature from the Interprise Suite 6.0 version – the Item Attributio
New Feature in IS 6.0: Website Store Code and Allocation on Sales Order: Today, I'm gonna share two new features included in the sales order form. These are the webstore code and the allocation column on the inventory tab.
2011 Conference Agenda: Wow! Two Blog posts in one day! If you have not already read my previous blog article on Version 6 performance improvements, you can check it out
Version 6 Performance Enhancements Update: Happy Holidays! I am happy to report that we are in the final stages of testing on our upcoming 5.6 release. With 5.6 we wanted to make a number of n
IS 6.0 Adds Subscription for Product Availability and Price Drop Notification : Here is an overview of a new feature that has been added to Interprise Suite 6.0 version – subscription for product availability and price drop
Finally! The Interprise Plugin Factory v6 (SDK): It has been a few weeks now since we have disclosed the Beta versions of Interprise Suite to the public.  As the application continues to progres
New Feature in IS 6.0: Payments and Payment Allocations made simpler: Customer documents such as payments and credits can be allocated fully or partially to the customer outstanding balances. In version 6.0, the allocati
IS 6.0 New Feature: Generating Financial Statement Layouts on the fly: Let me introduce another new feature today - the Autogenerate Financial Statement in Accounting module! In the world of Accounting, Financial Stateme
IS 6.0 New Feature: Support for International Shipment: International Shipment is now readily available in IS 6.0 come few weeks from now. Expanding your business has never been this far to reach out potent
New Feature for 6 - The Interprise Business Intelligence Designer: Hi Everyone, Today we are going to highlight another new version 6 feature – the Business Intelligence designer.
Sync Shipment Records within IS via Manual Shipping Carrier : Have a good day everyone! I will be sharing one useful feature in IS 6.0 today - Manual Shipping Carrier! What Manual Shipping carrier does is that -
Easily Keep Track of Each Inventory Items using Bin Locations : Hello Everyone! A great deal of effort has been poured into Interprise Suite 6.0 to provide an increased level of commitment for our customers. And no
Balancing depth and breadth of your inventory with the introduction of Fill Rate Feature: Only want to print orders that you can fill above a certain percent?  Then you will appreciate the new fill rate feature in Interprise Suite 6.&n
Group several items together through product bundling...: Ready to discover another new feature in version 6? Introducing the new Bundle item type! This new item type allows you to group items together into a
Customized Financial Reports to increase flexibility and user preference in IS 6.0: Hello everyone! Today, I will share about Financial Reports in Accounting module which is one of the newest feature of Interprise Suite 6.0. Financial
New Feature IS 6.0: Prepaid stamps for USPS, provided by Endicia: The leading Internet postage industry and approved licensed vendor of the United States Postal Service® (USPS), Endicia®, has been added to Interprise
IS 6.0: Shipping Configuration Enhancements: In this post, we will introduce another enhancement on the shipping configurations for Interprise Suite 6.0. The list of improvement for the shipping
Coupon Discount Improvements in IS 6.0: One of the excellent ways that retailers attract customers is through the use of couponing. Couponing is the use of coupons to purchase various goods
Sales Tax Calculation Improvements (More accurate rounding): We have made hundreds of little improvement in version 6. Here is another one... One of the items that we improved was in the area of tax calculation
New feature in IS 6.0: Improved Freight Calculations to cater your Shipping Method needs!: Shipping Method determines the means of transporting the goods to your customers and from your suppliers. More to this, the Shipping Method setup form
New Feature in IS 6.0: Moving Test Account to Production : After you have obtained shipping accounts from UPS and FedEx, you will then be required to move your test account to production. But before moving thi
New Feature: IS 6.0 - Multiple Contact Sign-in Per Website!: Interprise Suite eCommerce includes advanced account management capabilities as each account is allowed to have more than one login contacts. This i
New Feature in IS 6.0: Using Rate Inquiry Option to speed up queries on Carrier Shipping Rates: Another interesting new feature from the shipping module is the ability to easily inquire shipping rates from several carriers and shipping methods
New Feature in IS 6.0: Control what products your customer can see on your website with Product Filtering : The upcoming release of Interprise Suite 6.0 brings an incredible tool that willgive you more control on exactly what products your different types
Only in IS 6.0: New! Supplier Returns: In this blog, I want to share this opportunity to present another exciting new feature in Interprise 6.0 – Supplier Returns! In Interprise Suite 6.
New Feature in IS 6.0: Prepacked and Oversized item support to streamline automated shipping!: In 6.0, we have added many options to greatly reduce the number of steps needed to automate and simplify the process of shipping-related transactions
New Feature in IS 6.0: MultiBox Shipments: Hello Everyone! Today I would like to share with you another exciting new feature that is being added to the shipping module in Interprise Suite 6.0 &
IS 6.0 Enhancement: Store credit cards the safe and PCI compliant way: Tired of redundantly filling up the same customer's credit card number every time that your customers order? In Version 6.0, we have added the abilit
Sneak Peek in IS 6.0: Introducing FedEx Smart Post : One of the new features of Interprise Suite starting from version 6.0 is the use of FedEx Smart Post®. FedEx Smart Post®is one of the shippi
Hot off the presses! Interprise User Conference on for August 23rd-26th in Vegas!: Hi everyone, I wanted to post a quick blog letting everyone know that we have secured space at the Mirage in Las Vegas from August 22nd – 26th
And The Winner Is...:
6.0 Webinar Invitations Going Out Next Week (Are out now!): June 2nd 3:50pm pst update: Invitations have been sent out. i've updated the image below to now include the links to the Webinar. If you did not recei
It's Summertime...Let's Shed Some Skin This July!: We mean it – literally! We are thrilled to present a sneak peek of our latest web skin, which will be available and hot off the grill this comi
Without Further Ado, We Present Version 5.6.22: [5/19/2010: Update] Due to a missing script in the installer we have uploaded a new 5.6.22 version to the download server. This is exactly the
A basic approach to a faster Interprise... at your fingertips: A few weeks ago I was in LA training a very eager group of prospects and customers on Interprise. As time allows I often run unpublished evening sessi
Development News - 5.6.20 Now Available and 6.0 Update: It has been a while since I’ve made any blog posts updating the community on our development progress. Today we are happy to release version 5.
Download the latest update today!: Upgrade your Interprise today, hassle-free! We’ve made some upgrades to our ERP, eCommerce, SDK Platform.  To benefit from these upgrades
Power Business Software Workshop – Interprise Suite hands-on training: The top athletes of the world devote significant time each year to re-learning the basics. Major League Baseball dedicates two full months a year
Interprise Update Made Simple:
Interprise welcomes Ryan So and Jim Brandt to the team!: I am happy to report that we are continuing to grow our operations in our efforts to improve the products and services that we provide to ou
Interprise To Attend the Magento Imagine Conference February 7th – 9th 2011.: At Interprise Solutions we have always believe that “freedom of choice” is a wonderful thing. For example, we have always provided our cus
Interprise Suite 5.6 SDK Installation Guide at your fingertip!: Install the Interprise Suite hassle-free using our Interprise Suite SDK Installation Guide, now available at your fingertip! This IS 5.6 SDK Installa
Thank you for your support in 2010!: A special THANK YOU from the Interprise Solutions team!As 2010 comes to a close, all of us here at Interprise Solution
Come and get it! 5.6 is now available for download.: Interprise Newsletter eCommerce Plus. This Changes Everything!  
Assigning Categories and Departments to Items made easy. : E-commerce users often find themselves managing multiple categories and departments for their products. More often than not, these products needs to b
Version 5.6 Release Notes - Release Set for Next Week: Happy Holidays! I am happy to report that we are in the final stages of testing on our upcoming 5.6 release. With 5.6 we wanted to make a number of n
TIPS: Alternative way of setting up your product image names on ISE 5.5 & lower: By default when images are assigned to the items in the store what happens is that these are copied in the web resource folder and given with a numeri
Interprise Suite 5.6 Sneak Peek! New- Item Image Enhancements: One of the most common complaints that we have from users is in the way we handle images. Because we do not store the name of the image in the dat
Sneak Peak: Interprise Skins Template for December 2010:
5.5 Sneak Preview #1! New, Web Skins!!: Let the 5.5 sneak previews begin!  We are currently polishing up our upcoming 5.5 release which will include a number of new enhancements and imp
Out with the old... Supported Versions of Interprise Suite: I thought it would be fun to have our creative department assist me in illustrating the official sun-setting of many of the previous versions of Int
Obtaining Shipping Accounts: If you don’t have the shipping account yet and wants to try our Shipping application, please follow the instructions below to register with th
How to Fix Database Upgrade Issue with sp_rename on MS SQL Server 2008 : Problem When upgrading your database on SQL Server 2008 you might stumble upon an error similar to the following: Upgrading of '<Your Database>
Pick a Logo for Interprise Suite 6.0: The image above is the prototype logo for Interprise Suite 6.0. Although I believe that it served its purpose well, I thought, it would be
Before you upgrade... updated!: Updated 5/4/2012 Here are some concepts that might help in the version 5>6 upgrades and beyond... Multiple versions of IS can now run in the same
Featured Items Layout - homepage tweaks made easy!: Tired of your old featured items layout? version 5.5 comes with a new exciting feature that will help you do some tweaks on your home page with just a
Introducing eCommerce Plus – This Will Change The Business Software Market Forever!: Every once in a while you a part of something that you know is going to be big.  From the moment it was presented internally, we all knew that ou
Common Installation Mistakes: Basic reminders when trouble shooting I am writing this blog to help the customers and prospects spend more time learning how Interprise can help the
Interprise Suite 6 Codename: Eireen Wallpapers Now Available :): Interprise Suite 6 is on its way. It’s a project we have given a codename “Eireen” from one of our senior developers’ baby g
Running On-demand or On-premise? Which is right for you...: On-demand or On-premise Business owners and decision makers have options with how the manage and run their day to day business applications. With the
Sneak Peek - 5.5 Marketing Newsletter: A blog post of a sneak preview of a marketing newsletter?  Ok, even I have to admit it’s pretty cheesy but here it is none the less. :) We
Sneak Peak - 5.5 release notes: Hi Everyone, Here are the 5.5 release notes as they stand today.  The final release notes may be a bit different as we continue to work on the r
5.4.2 Becomes 5.5! Release set for next week.: Hi Everyone! I have a few 5.5 related blog posts I will be making today.  In this one I wanted to let everyone know that we decided to rename 5.
5.5 Sneak Preview #4! New, Interprise Shipping / Packing Station Module!: This is a major feature that many in the Interprise community has been waiting for – The Shipping Module. With the inclusion of the shipping mod
5.5 Sneak Preview #3! New, Interprise Gateway and PA-DSS (PCI) changes!!: The world of credit card payments and gateways is going through a number of changes to increase the security of card based transactions and to elimina
5.5 Sneak Preview #2! New, Live Web Chat!!: We are excited to bring you another really cool feature in 5.5 – live chat! Studies have shown that adding live chat to your website is one easi
Strategic discussions on Interprise Implementations: I met with a few resellers yesterday (DimeSoft and E-tail) to discuss the current successes and challenges surrounding the implementation of an ERP
How to take your website to the next level with eCommerce tokens: Here's something to make web designing and functionality in Interprise Solutions' eCommerce a lot easier and more versatile - tokens. Tokens are tags
Latest Development Update: It has been a month since my last blog post on the development progress so I thought I would update everyone on the latest and greatest of what’
Interprise 6 Improvement List...: Below is a list of improvements we have made to date in the upcoming Interprise 6.0 version.  We have been laser focused on making 6.0 the best r
Interprise Sales: Under the website menu “Customer à My Downloads” you can find the interprise installer.
Internet Retailer Show Update: Interprise Solutions just came back from the Internet Retailer show where we were exhibiting for the first time.  In attendance was myself (Gary
5.4.1. Release Notes: INTERPRISE SUITE 5.4.1 RELEASE NOTES ( RELEASED : JUNE 10, 2010 ) WHAT'S NEW? GENERAL
Interprise Roadmap - Sneak Peek: Quite a few partners and customers have been asking for a roadmap of where we are going so I thought that I would use our new blog as a medium to disc
First one here!!: There is an old proverb that goes something like; the more things change the more they stay the same.  Well, I want the first blog post on our ne
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Home / Interprise Suite / E-COMMERCE / LIVECHAT

LIVECHAT

Interprise Suite eCommerce includes a built in live chat support system that helps you to monitor your website traffic and chat with visitors in real-time. Studies have shown that by adding live chat to a website can increase sales by as much as 20%. With this powerful tool, you have the ability to convert visitors into customers and increase sales, since you can proactively interact with your website visitors as they browse your website.

Live chat is the best way to serve your customers online, since online shoppers are left unassisted, unlike a physical storefront. With an easy to use user interface and automated features, chatting live with your customers could not be easier.

You can even co-browse the website with your customer, providing your customers with a personal shopping experience that would otherwise be impossible without a tool like Interprise Suite eCommerce Live Chat.

  • Unlimited Operators, Unlimited Departments :

    Create An Unlimited Number Of Operators To Each Department, As You See Fit

  • Customizable Pop-Up Messages :

    Customize Operator Greeting And System Messages And Upload Your Company Logo And Operator Photo

  • Real Time Website Visitor Monitoring :

    Evaluate Your Marketing Strategies And Customer Approach Better, With The Ability To View Visitors' IP Address, Host Name, Country, Browser Type, Pages Visited, Referrer Address, And Other Information

  • Chat Transfer :

    Transfer A Customer Chat Conversation From One Operator To Another, To Better Assist Your Customers As Their Needs Become More Detailed

  • Easy-To-Use Interface :

    Interprise Live Chat Is Easy To Use And Adopt, Since It Runs Using Familiar Features Such As : Rich Text; Image Emoticons; Sound Effects; User Selected Fonts; Avatar Icons, And More

  • File Transfer :

    Transfer Files Easily Using Interprise Live Chat

  • Automated Responses :

    Send Automated Responses To commonly Asked Questions Or Waiting Scenarios

  • Auto Invite :

    Send Auto Invites To Customers
    Who Linger On A Specific Page, Making Your Online Operation More Proactive And Ready To Assist Customers

  • Multiple Chat Conversations :

    Chat With More Than One Customer Easily And Effectively, With Tabbed User Console

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